We will offer a full refund on non-sale items within 14 days of receipt. Unfortunately, we can not refund any taxes, duties, charges or shipping fees for return.
Refunds will be set at the price you paid at the moment of purchase, not the price in the currency concerned at the date of refund.
Our sale items cannot be refunded.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. All returned goods must be in their original packaging.
Every order comes with a return form. Email us in case we did not include one in your order. Please fill this form in and include it in your package.
Return Policy Rules
→ All items must be in their original state
→ All items must be unworn with no stains of make up, deodorant, parfum or food
→ Items must contain our tags and labels
→ Place the item(s) in the original shipping box.
→ Enclose the completed Return Form.
→ Place the original or a copy of the receipt that came with your order.
→ Close the box and tape it securely.
→ Post your parcel using any of your preferred shipping methods.
→ Return shipment is at the customer’s own cost.
We cannot be held responsible for anything lost or damaged in transit. To secure the arrival of your return, we advise using a postal service with tracking and/or insurance.